A unified communications solution provider to SMEs across the UK.

Year of investment:
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Wavenet provides unified communication solutions to SMEs across the UK and was an early adopter of the technology.

Exited in May 2021.

Formed in 2000, Wavenet has grown through the last two decades to become a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. Wavenet is a managed service provider and has long-standing partnerships with some of the top technology providers on the planet. Wavenet is a Premier Certified Cisco Partner, Microsoft Partner and holds Platinum Partner status with Mitel, Five9 and Silver Peak.

Providing data, voice, contact centre, IT and technology services to over 8,000 SME and enterprise customers, Wavenet has offices in Solihull, Chester, Norwich, Cardiff and Nottingham and employs over 200 people, including over 100 trained support staff and engineers.

The Market for unified communications across the SME market is growing rapidly as requirements for data capacity and hosted voice solutions continues to increase. This coupled with the highly fragmented nature of the UC market is helping to drive both organic growth and Wavenet’s acquisition strategy. Since our investment in August 2016, the business made 8 acquisitions and created a strong infrastructure to undertake further buy and build activity. The EBITDA of the business increased five-fold from the point of our initial investment in 2016 through to our exit in 2021.


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