Headquartered near Manchester Airport, BCN provide a full suite of solutions comprising on-premise, hybrid and cloud hosting solutions, cloud migration services, application support, voice solutions, data management and hardware sales and maintenance. The team has a strong focus on technical knowledge and customer services leading to BCN’s sector leading Net Promoter Score of 89.
The team has also built an end-to-end, scalable management platform and ERP system, which automates tasks and manages customer interactions, ticketing and engineering workflows efficiency.
The market for the provision of cloud managed services is growing rapidly and according to industry analysts the CAGR across public cloud is expected to be in excess of 20% over the next five years. This coupled with the highly fragmented nature of this sector will help drive both organic growth and BCN’s acquisition strategy.
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